Shipping Policy
Ppluto is determined to deliver our items to every customer in good condition, so Ppluto is constantly improving our shipping policy to better meet our customers' needs.
Shipping Details
| Shipping Method | Total Orders | Fees | Time(Processing Time: 1-3 business days) |
| Free Standard Shipping | ≥40 USD | 0 | USA - estimated delivery time: 15-25 business days UK - estimated delivery time: 15-25 business days Canada - estimated delivery time: 15-35 business days Australia - estimated delivery time: 15-20 business days New Zealand - estimated delivery time: 15-20 business days Rest of the World - estimated delivery time: 25-60 business days |
| Standard Shipping | 0-39.99 USD | 5.99 USD | USA - estimated delivery time: 15-25 business days UK - estimated delivery time: 15-25 business days Canada - estimated delivery time: 15-35 business days Australia - estimated delivery time: 15-20 business days New Zealand - estimated delivery time: 15-20 business days Rest of the World - estimated delivery time: 25-60 business days |
| VIP Shipping | All | 15.99 USD | USPS (United States Postal Service) - 10-15 business days Rest of the World - 3–30 days quicker than Standard Delivery |
Note:
1. We don't charge any tax in USA.
2. Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. These countries include Algeria, Tunisia, Albania, Kosovo, and some others. We are sorry for this temporary inconvenience.
Order Tracking
You can track your order from shipment to arrival in real time through the Track Your Order page, and we will also notify you by email of the shipment and arrival of your order.
Address Modification
Once the shipment is on its way, we are unable to change the delivery address. Please email support@greenniac.com within 24 hours of placing your order if you need to change the delivery address.
Damaged Or Incorrect Items
If a customer receives a damaged or incorrect item, they can contact us at service@ppluto.com to request an exchange or refund.
Contact Us:
Time: 24/7 Customer Service
Email: service@ppluto.com
Phone: +1 (254) 331 7401